Slack review
October 15, 2025

Slack review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use slack for our services org, our biggest problem is authentication between slack and Salesforce crm

Pros

  • Swarming in channels
  • Emoji
  • Workflows

Cons

  • Reporting
  • Connecting messages and threads
  • Integration with salesforce
  • Communication is positive
  • Integration with Salesforce needs improvement
Could be better when using with Salesforce
Slack is on par with teams

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Tool itself is good to use

Slack Feature Ratings

Project Management
7.4
Task Management
5
Scheduling
6
Workflow Automation
8
Mobile Access
9
Search
9
Communication
6.3
Notifications
7
Discussions
7
Surveys
5
File Sharing & Management
5.8
Versioning
8
Document collaboration
6
Access control
2
Advanced security features
5
Device sync
8

Comments

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