A remarkable journey with Slack software.
October 15, 2025

A remarkable journey with Slack software.

Norton Wachuma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack has transformed our team communication to a great length. The product integrates well with our systems and channels. Use of the tool has ensured real-time collaboration and effortless sharing of information. It has also speeded up project tracking and allowed us to timely fix our issues before they become threats to service delivery. Slack is easy to use and very customisable to meet specific needs. It has instant chat features that helps in speeding up information exchange.

Pros

  • The product integrates well with google drive and zoom software, savings us considerable amount of time.
  • Smooth software implementation process.
  • Flexibility and usability of the software.
  • The product allows cross devices sync.

Cons

  • Developers of Slack should improve search functionalities of the software and allow advanced inorder to narrow down search results.
  • Mobile application of the software is very unreliable. I don't like push notification feature of the product.
  • Use of Slack has enabled us to stay aligned with sales and ensure accurate forecasting.
  • The product has reduced delays in decisions making and helps us to improve on transparency in our departments.
  • Slack has eliminated the use if emails as it allows direct messaging. This has ensured real-time communication.
The product is fantastic, it keeps everyone connected and ensures detailed connection.
User interface of Slack software is very is very straightforward no need for training.
Availability of unlimited tutorials and demos.
Slack can be easily tailored to perform specific tasks.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Slack allows real-time collaboration.
The product is a time saver and improves productivity.
Software customizability. Slack can be tailored to meet specific requirements.
Affordability and flexibility of the software.
The software offers real time customer care services and has a clean user interface.

Slack Feature Ratings

Task Management
9
Scheduling
8
Workflow Automation
9
Mobile Access
9
Search
8
Visual planning tools
9
Chat
9
Notifications
9
Discussions
9
Surveys
9
Internal knowledgebase
8
Versioning
9
Video files
9
Audio files
8
Document collaboration
9
Access control
8
Advanced security features
9
Device sync
9

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