Great for communication voice chat and basic task tracking.
October 15, 2025

Great for communication voice chat and basic task tracking.

Andrew Reist | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use Slack as a tool for communicating internally and with clients. We also use it for project checklists (using the Canvas feature) and short-term project-based documentation and lists. It's handy to have a channel dedicated to a specific client, and to keep short-term or collaborative project-related tasks in that dedicated Canvas.

Pros

  • Chat
  • Checklists
  • Notifications

Cons

  • Bluesky or Mastodon field under 'About me' in profile, as an alternative to Twitter.
  • A personal canvas (fully just for the user), so team members can more easily manage their own to-do lists directly in Slack without the channel appearing in a public area.
  • We don't have hard numbers, but we've used it for years, and it's been very effective as our primary communication tool.
  • Huddles have simplified many meetings that would have otherwise been cumbersome video calls.
Slack is easy to use, easy to set up, and has a very intuitive interface. It's not super flexible in terms of what it can be used for, but what is there is very useful and well-built. In years of use, I've only experienced a handful of bugs, which were quickly sorted out.
Slack's interface is very friendly in comparison to something like Discord, which feels very 'tech'. There's a place for both, of course. But in terms of a friendly, open feel, Slack does not feel as daunting as some of the competitors. For task management, while something like Linear has a more thorough issue-tracking setup, for tracking small day-to-day tasks, Slack totally suffices and is a lot less cumbersome to use and maintain.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Quick to set up and invite users, and awesome for collaboration between teams. It's not ideal for storing documentation or frequently accessed information, but it excels at facilitating quick chats and clear communication among a large number of people. Sub-conversations are particularly useful in channels with a large number of people.

Slack Feature Ratings

Task Management
8
Scheduling
7
Workflow Automation
6
Mobile Access
7
Search
8
Visual planning tools
7
Chat
10
Notifications
10
Discussions
10
Surveys
7
Internal knowledgebase
6
Versioning
10
Video files
8
Audio files
8
Document collaboration
9
Access control
8
Advanced security features
8
Device sync
8

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