New to Smartlook and loving it.
September 17, 2018
New to Smartlook and loving it.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartlook
Smartlook is being used for testing purposes. I discovered it about 6 or 7 months ago, so we are new to it. It is being used to see the activity of visitors on our site.
- I love how it captures video of what's being done by a visitor. It allows us to better design and layout a page.
- It's really organized well and the heatmaps are very useful.
- The Smartlook team always seem to be adding features. I see there are funnels now. This is great.
- Sine the introduction of funnels, I am assuming Smartlook is getting into marketing. I think having some sort of marketing automation or at least integrations with other marketing automation software would be nice.
- A longer period for the trail.
- A white label version. This software is great and would be a nice offering to sell to clients.
- Well, I love the recordings. I haven't been using Smartlook long enough to see how it help us. I don't think it can hurt because it does provide immediate value in my opinion. I not to versed on all the features.
It's a combination of all those softwares, but not great at beating all. Maybe it's better than Crazy Egg because I think all that software does is heat maps.