Happy SmartSheet Team User
April 03, 2019

Happy SmartSheet Team User

Joshua Pekar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartsheet

Several departments are utilizing Smartsheet within the organization. We are fairly decentralized with several hundred locations making collaboration difficult at times. Smartsheet made project coordination much easier.

I use Smartsheet primarily with my team for many different activities. We track and share time off & out of office information, track and share information on projects, as well as track team member tasks/processes/procedures, to organize and share knowledge documents, and for notices and collaboration across other HR groups.

  • Collaboration. Smartsheet makes it very easy to share information with multiple users at the same time. It also has great functionality for sharing with non-users with great options for read-only or allowing those outside users to even edit sheets.
  • Project management. Smartsheet has all of the functionality that Microsoft Project does, but is much easier to use. You can import and export Excel, Project, or a few other formats, and the system has multiple options for entering information. Different types of views can be deployed or updated easily.
  • Reporting from Smartsheet is very easy. You can take data from multiple different sheets and combine them into one report. Depending on the user access you can also edit information from a report to update the original Smartsheets.
  • Gantt Charts: While the functionality here is very good, sometimes there could be some better options with the automatic coloration of these charts. Additionally, exporting is a little limited.
  • Formulas: There are a lot of basic formula options but there could be more. Additionally, calculations across multiple sheets could also be improved.
  • Pivot tables: These are only available as an additional add-on app. I wish this functionality would be standard.
  • It has allowed us to get easily organized and share the progress of projects with the team and some of our internal customers allowing us to deliver information much quicker, and reduce some of the meetings times and back and forth.
  • It has allowed us to easily collect process and procedure documentation, and tack updates. Previously we had several hundred documents in many different file folders. This allows us to catalog this information quickly add in additional fields/data points for sorting/details/primary users/additional info. We can easily find and share this information, and overall we are much more efficient.
This product is a great alternative to Microsoft Project, and better in many ways. Easier to use and more flexible. We also use JIRA for IT projects and while I see the similarities. I think for Agile or Waterfall, JIRA may have the edge as it was designed specifically for those purposes. I did notice that Smartsheet has a JIRA plugin but have not used that functionality at this time.
While Smartsheet can't quite do everything Excel can, it can completely replace Microsoft Project and some other collaboration tools. I really like the sharing ability within the tool, and the fact that your sheets come with multiple options for sharing to users who do not even have Smartsheet accounts. It makes collaboration very easy. It also has good options to store and track documentation and comments related to each item/task.

Smartsheet Feature Ratings

Task Management
10
Resource Management
9
Gantt Charts
10
Scheduling
10
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
9
Email integration
8
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
8
Integration with accounting software
Not Rated