Item: Smartsheet
Rating: 9
Author: William Cameron

Use Cases and Deployment Scope

We use it in the engineering department as a Piping Pre-Fab tracking log. We track piping from design and coordination thru spool drawing reviews to Fab Shop issues and ultimately final delivery to the site. Any member from our team knows exactly where each and every segment of the project is in its life cycle.

Pros and Cons

Multiple views available for each sheet like Gant Chart, Calendar, Grid and Card Views
Automation is the key, notifications to team members
The sheets can be viewed on PC's, tablets and phones
Ease of use

The interface changes frequently enough to keep you on your toes
Getting your automation set can be tedious

Return on Investment

Very positive ROI because it took communication between departments to the next level

Support Rating

Our account manager is excellent. She is always in touch and did a Lunch & Learn for our company.

Key Insights

Do you think Smartsheet delivers good value for the price?

Yes

Are you happy with Smartsheet's feature set?

Yes

Did Smartsheet live up to sales and marketing promises?

Yes

Did implementation of Smartsheet go as expected?

Yes

Would you buy Smartsheet again?

Yes

Other Software Used

Revit, Navisworks, Trimble SysQue

Likelihood to Recommend

Smartsheet is perfect for live document and tracking purposes with multiple people involved at various levels within the project. When you are tracking multiple issues and/or tasks it is very powerful. If you are not collaborating with many people, it might be overkill however I think I would still use it.

Smartsheet for Construction

Overall Satisfaction with Smartsheet