Simple and Effective Project Mangement and Collaboration Software
December 19, 2019

Simple and Effective Project Mangement and Collaboration Software

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartsheet

Smartsheet is being used as a project management and collaboration tool in our IT department. In addition to project management activities, we are also using it for procurement management, budgeting, keeping a track of employee training records, etc. We also maintain contact information, including emergency contact information for all our employees.
  • Tracking project tasks.
  • Collaboration with different teams/departments working on the same project.
  • Simplifying some of the views.
  • Better reporting features.
  • Ensure projects are delivered on time and all requirements are addressed. No tasks are missed.
  • Resource utilization, over utilized/under utilized.
Smartsheet is simpler to use and setup and we did not have professional services for implementing this product. We did have a few meetings with product management, however that was part of the implementation. That being said, if you would like to automate some tasks, create workflows, customizations, formulas, etc. you will need professional services.
Support is good and responsive. They can provide you recommendations on how to use this product using best practices.

Do you think Smartsheet delivers good value for the price?

Yes

Are you happy with Smartsheet's feature set?

Yes

Did Smartsheet live up to sales and marketing promises?

Yes

Did implementation of Smartsheet go as expected?

Yes

Would you buy Smartsheet again?

Yes

Smartsheet is suited for organizations of any size. It can be used to track projects assigned to team, tasks assigned to individuals, resource allocation, dependencies between tasks, notifications when a task is due, etc.
It shouldn't be used as an ITSM solution like Change Management since it does not support ITIL Processed. This is strictly a project management and collaborative tool.

Smartsheet Feature Ratings

Task Management
10
Resource Management
9
Gantt Charts
10
Scheduling
10
Workflow Automation
7
Team Collaboration
9
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
9
Email integration
10
Mobile Access
10
Timesheet Tracking
6
Change request and Case Management
6
Budget and Expense Management
10
Quotes/estimates
9
Invoicing
9
Project & financial reporting
10
Integration with accounting software
8