SoGoSurvey is so right for our nonprofit
Updated December 04, 2020
SoGoSurvey is so right for our nonprofit
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SoGoSurvey
Our non-profit alumni association/foundation engages alumni of the University of North Dakota. Our marketing and events staff are the primary users of SoGoSurvey. We use SoGoSurvey to gauge attendee opinion of events and we have created surveys to quiz readers of our alumni magazine to make improvements to the readability of the magazine.
- Surveys are easy to create and launch with a very intuitive interface. Even those on our staff who don't have a lot of knowledge of survey techniques find it very simple to figure out the type of questions they want to ask and how to create them.
- There is an incredible variety of questions types to choose from and ways to display your questions and answers. The ability to set up branching and logic conditions may sound confusing, but SoGo makes it pretty easy to understand – you'll be revealing or hiding questions based on previous answers with ease.
- I appreciate the ability to add images and multimedia options in order to engage survey takers.
- SoGoSurvey offers free accounts to nonprofit agencies like the one I work for. Each year you are asked to post a new comment on their Facebook page or something similar in order to renew your account. It seems each year that there is no warning that the year is up and your account is going to be turned off, so it has been shut down until I can follow the renewal process. It seems there should be some warning to get it done beforehand. This is a minor complaint; a free account is a very generous offering from the company for nonprofits.
- The post-event survey has been very helpful in helping plan for subsequent events. Being able to survey attendees quickly and accurately gives us valuable feedback about what's working and what's not.
I did not have experience using SurveyMonkey previous to our use of SoGoSurvey, but I do know that those who did were excited to hear about a lack of restrictions on survey deployment and some other features that were lacking in the free version of SurveyMonkey.
Do you think Sogolytics delivers good value for the price?
Yes
Are you happy with Sogolytics's feature set?
Yes
Did Sogolytics live up to sales and marketing promises?
Yes
Did implementation of Sogolytics go as expected?
Yes
Would you buy Sogolytics again?
Yes
Using SoGoSurvey
5 - Marketing
Events
Human Resources
Events
Human Resources
- event participant surveys
- Marketing surveys
- staff surveys
- magazine readership survey
SoGoSurvey Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Using SoGoSurvey
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Survey creation
- Results are customizable and easy to format