Overall Satisfaction with SolarWinds Network Performance Monitor (NPM)
It's being used across our whole organization. It allows us to use one pane of glass to see both Network and Server issues across our organization. This is important to allow our NOC to watch many systems/interdependencies without watching multiple systems. It also allows us to keep recent configurations of our network gear, for survivability.
- It pulls SNMP data well, in particular it allows us to capture port level information with a decent amount of historical data. This is true for user ports or trunk ports.
- It does a good job of keeping an up-to-date stable of configurations. This is invaluable for recovery operations.
- Syslog collector is also very useful to again correlate performance data against what errors the box itself is processing.
- I would like to see the robustness of the database and pollers improved. It seems like we often need to do system upkeep or the application seems to grind along very slowly.
- I would also like to see an improved method for auto-provisioning of server monitoring tools.
- I would also like to be able to update maps/drawings directly from the web interface without having to use a separate Windows client.
- SolarWinds has definitely helped us find a platform for all of our reporting. Not just network, but also servers and other infrastructure. This is very valuable to our NOC which watches all of the infrastructure.
- The modular architecture with multiple polling engines, allows us to keep pollers in different locations and also to offer services to the entire university system and not just a single campus.
- WhatsUp Gold and Nagios
A long time ago we used WhatsUpGold and Nagios. It has been quite a long time since we evaluated and picked SolarWinds. At the time though, it was a very polished and professional product compared to other offerings. I have not recently evaluated other offerings to see if that still holds true though in comparison. I also know that many vendors like to "package" monitoring in with the rest of their "features" (like Cisco Prime) but they fail to be a single pane of glass for monitoring all our hardware.
SolarWinds NPM Feature Ratings
Using SolarWinds Network Performance Monitor (NPM)
20 - Network and Server Administrators
2 - System Admins, with VMWare, Windows, and Database knowledge, also Network personnel familiar with monitoring technologies (SNMP, ICMP, etc)
- Palo Alto Monitoring for VPN Tunnel State
- Configuration Backups with NCM
- Historic Interface Usage Graphs
- Unknown, while NPM offers many features, often times the slowness of the service makes it feel prohibitive to use.
Using SolarWinds NPM
Pros | Cons |
---|---|
Familiar | Do not like to use Unnecessarily complex Difficult to use Requires technical support Not well integrated Inconsistent Slow to learn Cumbersome |
- NCM
- Graphs/Interface Monitors
- Viewing Maps for Outage Status
- Everything, system is inconsistent and often slow.
Yes - I can use my phone to login and look at status, but I don't feel that the mobile interface is particularly streamlined in any form or fashion.