Splashtop - remote connections for SMB and more
June 28, 2022

Splashtop - remote connections for SMB and more

Ira Horden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop

I am using Splashtop SOS for my individual clients and I have my clients with multiple computers using Splashtop Business and then giving my team access. A very flexible solution, providing just enough functionality at a reasonable price. Using this setup, my clients can get to their desktops remotely and I can log in to assist them with neither of us being in the office. Also, I do not have to pay extra for each client, as long as I have a single license, I can connect to any of my client's machines.
  • Remote access with file transfer and chat
  • SOS for on-demand remote access of PC, Mac, Android and iOS
  • Security and notifications when changes are made or a new device is used
  • Figuring out the combinations of plans when using both Business and SOS was not easy
  • Splashtop has saved me hours of driving to clients or hundreds of dollars for products that do way more than I need. My clients also appreciate the ability to work from home.
Never a problem, I always get a response within 24 hours by email. Immediate response or within a few hours by phone.
Excellent solution - have not found any problems with it
The only issue was figuring out that I could have a combined SOS and business account. This is not well documented. Functionality is very easy. Even the least computer savvy users seem to have no problems with it
Yes - anydesk - did not have android and iOS solutions
Teamviewer - does everything, but very expensive
Remote desktop - Required firewall holes, not secure enough

Do you think Splashtop delivers good value for the price?


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Did Splashtop live up to sales and marketing promises?


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I have not found any product better for simple remote access for under 50 PCs. I have not tried it for larger groups as that is not my focus.