Splashtop review
June 27, 2022

Splashtop review

Robert Oettl | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Remote Desktop

Overall Satisfaction with Splashtop

We are just a small company. One person uses access to the server from different locations.
  • quick access
  • always works without issues
  • cost less than comparable providers
  • better help at the beginning
  • email support should answer questions
  • I'm not able to listen the answering machine on the remote computer
  • Accessing my server from different places helps a lot
To connect is not the issue. The Issue is to get the answer from the support team.
The onboarding was not easy and has room for improvement.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

No

Would you buy Splashtop again?

Yes

After onboarding (can be improved) the access to the remote computer is always very quick and reliable. What I'm missing is help on how I can listen my answering machine. The support team should answer specific questions from my experience.