Decent Remote Access
April 21, 2023

Decent Remote Access

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop

Remote medical transcription. I live in another state. Remote access no issue.Assists in project management for me as a contracted employee. Having to not be in office to do my work.
  • Linking
  • No delays
  • Ease of use
  • Good access
  • Disconnects happen often
  • Quickly remedied but annoying
  • Glitches, not significant
  • Sometimes slow connectivity
  • Easy access to do remote tasks
I, personally, do not connect that is up to the manager of the Office not me.
I feel the system has enough of security to allow for medical information to be transferred back-and-forth. I feel comfortable with the security of SPLASHTOP.
On boarding happened so long ago I don’t even remember.
Yes - I can’t recall, obviously didn’t like it because we replaced it.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Remote work for me

Using Splashtop

2 - Dosimetry and transcription
General knowledge of how the system works, if we have other issues it’s handled by the front office staff not me.
  • Remote access
  • Ease
  • Connectivity

Evaluating Splashtop and Competitors

  • Integration with Other Systems
  • Ease of Use
Ease of use
I would review what’s available and move on from there.

Splashtop Support

ProsCons
Quick Resolution
Immediate help available
Support cares about my success
None
No. Don’t use it.

Using Splashtop

As I have stated, ease of use of the system, remote friendly.
  • Remoting in
  • Logging out
  • Actual work