Great product and easy to use
June 21, 2023

Great product and easy to use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access

Overall Satisfaction with Splashtop

I use this platform to remote into PCs off site in order to help troubleshoot or install programs. Having the ability to remote in and fix something without walking the user through steps to connect was a key factor in purchasing this product.

Pros

  • Remote Connectivity
  • Direct Access
  • Transfer of Files

Cons

  • I haven't used it long enough to answer this question
  • Having ability to remote into off site or multiple site PCs is a great asset
It takes seconds to connect rather than minutes and with the direct connect access I don't need to wait for someone else's availability in order to remote in.
I like the security features it enables. So if someone found access to my PC they wouldn't have access to the remote connections without specific passwords. This is a plus as well.
It was easy. From sales to implementation took only hours. It's a stable platform and I am happy with our purchase.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

This program is easy to install and easy to use. It doesn't seem to bog down systems either so I would recommend it.

Comments

  • Sakima Ng | TrustRadius Reviewer
    Sakima Ng
    (Vendor Representative) commented 2 years ago
    Hello, thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that our platform has proven to be a valuable asset in your remote troubleshooting and program installation tasks. Reliability and security are something we value highly at Splashtop. We are thrilled to hear about the ease of use of our products as well as our quick support connection. Your insights are invaluable for our ongoing commitment to quality improvement, and we look forward to continually providing high-quality products and exceptional support services. If you have any further thoughts or suggestions, we'd love to hear them.

More Reviews of Splashtop

  1. Home
  2. Remote Desktop Software
  3. Splashtop Reviews
  4. User Review of Splashtop