Use Splashtop to easily deploy, scale and manage remote access/support.
Updated February 27, 2026

Use Splashtop to easily deploy, scale and manage remote access/support.

Damian Gillies | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop

I have used Splashtop for seven years as a solution to provide helpdesk technical support and as a way for remote users to access their office resources.

Pros

  • Easy to set up and manage
  • Cost effective compared to competitive products
  • Easy to use

Cons

  • Continue to develop for better performance
  • Low cost remote solution that is easy to scale
  • Does not require a lot of training or support
I have used the email support several times and it is easy to use.
Splashtop provides a good blend of security options that are straight forward and easy to use.
Onboarding is very simple with easy user creation and device set up. Users are provided with any information that they need via email.
Yes - TeamViewer, GoToMyPC, Remote Desktop. Replaced due to cost, administration and security benefits.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Technical support for users
Remote access for users
Training classes

Comments

  • Sakima Ng | TrustRadius Reviewer
    Sakima Ng
    (Vendor Representative) commented 2 years ago
    Hello Damian, thank you for your detailed review of Splashtop. We strive to provide a product that is both reliable and cost-effective, so to hear that it has fulfilled your remote access needs over the past seven years is truly gratifying. We're happy to hear that Splashtop has been easy to set up and manage. We appreciate your feedback, we are always striving to improve our product and enhance the user experience. Thank you for choosing Splashtop and recommending us. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

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