Item: Splashtop
Rating: 10
Author: Jim Stringer

Overall Satisfaction with Splashtop

Use Cases and Deployment Scope

We purchased Splashtop for remote support and management of of our users remotely. We are very satisfied with the performance and security Splashtop provides. Highly recommend Splashtop for Remote PC management and is a cost effective solution

Pros and Cons

Pros

Easy to install and use
User interface is easy to navigate

Cons

Add the audio and video system to the Splashtop Pro

Return on Investment

The ability to resolve issues remotely without having to go onsite

Support Rating

Support is fast to respond

Splashtop Security

Splashtop has a good security builtin making the remote sessions secure.

Onboarding with Splashtop

The trail period is a little short, but the sales team will work on extending if needed.

Products Replaced

Key Insights

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Likelihood to Recommend

It provides good remote management for resolving PC issues

Comments

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Sakima Ng
(Vendor Representative) commented a year ago
Hello Jim, thank you for your thoughtful review of Splashtop. We appreciate your feedback about the audio and video features and will consider this for future enhancements. Your high rating for our support team is encouraging, and we're glad they have been able to assist you promptly. It's also great to know that our solution has provided a significant return on investment by allowing you to resolve issues remotely. If you have any questions, concerns, or need assistance, feel free to reach out. Thank you for choosing Splashtop. Your continued support is much appreciated and we hope to continue exceeding your expectations.

Remote PC management made simple

Modules Used