Easy to use and implement, doesn't exactly what it says on the tin
April 19, 2024
Easy to use and implement, doesn't exactly what it says on the tin
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Remote Support
- Remote Access
- Remote Desktop
Overall Satisfaction with Splashtop
Splashtop helps us to help our Users by providing remote screensharing support for training, consultancy, installing software and general day-to-day queries. It is used across our organisation ad-hoc when Users call in or when we have pre-booked meetings for software installations, etc.
- Splashtop was easy for us to implement internally
- And it's easy for our Users to connect up
- The option to customise the end user download is also a nice touch to enforce our brand and encourage trust from our customers
- For what we use it for, I honestly can't think of one...
- It's cost less than half the price of a the competitive solution we previously used
- Instead of sharing licenses, we now all have a license to provide immediate support to customers when required
The solution provides all of the functionality we require when interacting day-to-day with our customers. Unfortunately I'm not qualified to comment on the robustness of the security, so can't comment there.
Within an hour - really very straightforward.
Yes - TeamViewer - expensive and contained functionality we really didn't need from a screensharing solution.
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes