Splashtop Is A Great Product, Great Value, Flexible
April 30, 2024

Splashtop Is A Great Product, Great Value, Flexible

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop

Great product. We use Splashtop as a remote support tool (SOS) and also as a work from home tool remote controlling pc's in the office. This product offers great flexibility for users with a work from home option to work over a secure connection. The remote support tool (SOS) is invaluable giving us the possibility to remote support users machines and mobile phones. Good value for money as a previous TeamViewer user.

Pros

  • Remote Support for pc's
  • Work from home opportunities via unattended access connections
  • Remote support for mobile phones

Cons

  • Can't think of any at the moment
  • Nothing as yet
Sales was great, stayed in touch and answered all questions during the trial and through the purchase. The after sales support keeping in contact to see of any issues or further questions I may have is also great.
It meets all of our needs from a remote support tool and also a bridge between the office and working from home.
This process was very simple, we trialed Splashtop in an unattended environment, connecting from home to a machine in the office. We also trialed the Splashtop SOS feature where remote support was done on desktop machines and also mobile phone, was very happy with the process and features available with both products.
Yes - Team viewer

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Great for people who work from home and require a secure connection to their machines in the office without having to mess around with VPN connections. Great tool for support staff to remote into a users machine to fix issues or to see exactly what a user is experiencing to be able to resolve a solution or to give advice.

Comments

  • Sakima Ng | TrustRadius Reviewer
    Sakima Ng
    (Vendor Representative) commented a year ago
    Hello, thank you for taking the time to write this review. We're delighted that Splashtop has proven to be an excellent solution for your remote support and work-from-home needs and we're pleased that our support team and straightforward onboarding process have contributed to your positive experience. Should you need any further assistance, please don't hesitate to reach out. We appreciate your recommendation and are grateful for your trust in Splashtop. We hope to continue providing you with seamless remote access in the future.

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