Use Splashtop for Service desk
October 28, 2025
Use Splashtop for Service desk
Score 9 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Modules Used
- Remote Access
Overall Satisfaction with Splashtop
Splashtop is used by remote support in my company. We access the clients ' computers to solve some problems like full SSD, software installation, poor performance, etc.
Pros
- Persistent connection
- Admin access
- Easy to manage computers
Cons
- wake up funcion
- Groups and teams
- Essencial to service desk
- low cost
Splashtop works very well, is light and secure.
My integration was very easy. Splashtop is very intuitive
Not Sure
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes
Comments
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