I like Splashtop alot

Splashtop is used by our IT dept only. We are able to solve many problems with Splashtop without having to walk to every office or classroom. Remote support makes you much more efficient because you don't waste time moving from place to place. We often have peak periods such as 12:00 when it seems everyone is having an event at the same time. I can support multiple areas without having to involve so many of my coworkers. The really powerful thing about this is that I can provide support even when out of the office. We have classes that happen after normal business hours and with Splashtop we don't always have to hire extra help. My role is audiovisual support and I can remote in to a PC to start video conference meetings as well as check that the audio and camera settings are correct. Once a room has joined a meeting, I can sometimes also jump on the meeting on my own computer and communicate with folks in the room. The file transfer feature is extremely helpful for getting content onto a classroom or meeting room computer without having to physically go there with a USB stick.

Splashtop appears to be very secure. It utilizes two step verification and works with apps I already use such as Microsoft Authenticator. From a user perspective, it is easy to authenticate

I received a message from my system admin with some basic instructions. Once I was onboarded online I was also able to install the desktop version. Installing the streamer app on various classroom computers required a process from my system admin in order for these machines to show up in a certain group.