Stop looking and get Splashtop now
November 04, 2025

Stop looking and get Splashtop now

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business Access (Solo, Pro or Premium)

Overall Satisfaction with Splashtop

We adopted Splashtop just prior to COVID and it saved our tail as we quickly pivoted from on prem to fully remote. We have been using it daily to support our users and the SOS feature has also come in handy for helping troubleshoot devices that we don't manage. This has been the most user friendly platform we have used and it comes at a competitive price.

Pros

  • Ease of connectivity
  • Deployment is a breeze
  • SOS product is convenient for supporting devices outside your organization,

Cons

  • It would be nice to have a widget to pin to the desktop for quick access
  • Ease of disconnecting existing connection from another device
  • This allows our technicians to connect with end users faster and resolve helpdesk tickets.
  • The ability to run elevated tasks while connected without a user present is extremely helpful.
We have only needed to reach out to support a handful of times in the very early stages of deployment and we always received excellent support.
This product has allowed us to create custom access levels down to each users and the ability to for 2FA is critical for compliance.
We were able to demo the product on a few computers and after a week of testing we were sold. We were able to complete our purchase online and immediately begin deploying through our MDM.
Yes - We have used Solarwinds MDM with built in remote access as well as logmein. Splashtop has had greater reliability and proven to be far more secure.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

The product has allowed us to support our faculty and students without interruption. We are able to connect to perform after hours maintenance when our buildings are closed to reduce impact on our users.

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