What can I say? It works! And works flawlessly! Need I say more?
January 11, 2022

What can I say? It works! And works flawlessly! Need I say more?

Tommy Rainey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

We use Splashtop [Enterprise] because it was recommended by our data center hosting consultant, and we use it for several businesses and some personal reasons. I live in Nashville, and remote access to computers in our California office allows me to be involved in work projects and to assist (support) personnel remotely. We also use it with our CPA, who guides our accounting process. Splashtop [Enterprise] has been super at helping us with these critical functions. Personally, I use it between my office in Nashville and my father's desktop PC in Clemson, SC. He is 102, and yes, [he] still works on fun computer projects - recently genealogy. I can help him navigate new software and other aspects of his work. It has been a terrific help for our extended family!

Pros

  • Remote desktop sharing so we can train employees or help during projects
  • Remote desktop for accounting reviews and updates
  • Brain-dead, easy to use. It has worked flawlessly. Given the diversity of computers and environments and bandwidths at these locations, I've been amazed [at] how IT JUST WORKS! [There's] no hiccups like I've had with other software!
  • Too esoteric for us to give a number. Wouldn't be meaningful IMHO.
The good news is I've had to call them very few times. Not that I don't like talking to them, but when the product JUST WORKS, I have no ongoing need to call them! Pretty simple!
Super fast. Easy. Hard to imagine this being any better. Seriously, they were amazing. I did need to call once about something. I cannot even remember at this point what it was, but it got resolved, and then it worked!
Yes - RemotePC and LogMeIn

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Microsoft Remote Desktop Connection Manager (RDCMan), Microsoft Office 2016 (discontinued), GoldMine
It works, and it does that flawlessly. It is so nice to be able to click on that Splashtop [Enterprise] icon and not need to worry whether it will have bugs or hiccups like so many software products. On many different types of PCs (we are exclusively a PC environment), Splashtop [Enterprise] has connected easily. IT JUST WORKS!

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