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Affordable and efficient
February 15, 2022

Affordable and efficient

Matthew Kates | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

Splashtop Enterprise is being used in order to remotely access computers at our office during periods of remote working. While we do have a VPN connection, sometimes we need to directly use the computers at our offices and Splashtop Enterprise allows us to do this easily and efficiently for a reasonable price.
  • Safe connection through authentication
  • Lowest prices on the market for small teams looking for remote connection
  • One account can be used to access multiple work computers
  • Connection is sometimes a bit slow
  • No negatives
  • Positively impacted business as it allows for our company to work remotely. No ROI really
The support team was easy to contact and knowledgeable, do not send annoying emails asking you to upgrade your account. Only have one or two instances where I did need to contact support but received quick communications each time.
Splashtop Enterprise does provide good security through authentication via the main email address on the account. As long as your email address is secure your Splashtop Enterprise account will follow suit.
Onboarding was not 100% seamless as it does take a little bit of time to install the program on your own PC and the PCs which you will be remotely accessing. Definitely not as easy as an ultra viewer or team viewer but once it is set up it will be good to go indefinitely.
Yes - Replaced a free edition of TeamViewer as they do not allow you to use their service for free for an extended period of time. TeamViewer's plans were far too pricy for us and Splashtop Enterprise is the cheapest on the market.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Well suited for small to medium size teams looking to access workstations remotely and if your budget for this particular necessity is small. Would not recommend it for larger size companies and for people who work remotely 100% of the day, very good for short sessions (an hour or less) when you already have a VPN connection established.