Fantastically handy for Remote/Hybrid Working and Remote Support!!
February 23, 2022

Fantastically handy for Remote/Hybrid Working and Remote Support!!

Chad Colson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

We use Splashtop to help with hybrid work/remote work. It has allowed us to continue to be productive throughout the pandemic. Now it allows us to offer remote work as an option for our office staff.
  • Remote desktop is easy to deploy and use.
  • Remote support is great for helping office staff and field staff.
  • It can be used across many platforms.
  • It would be nice to add support for Raspberry Pi.
  • It has allowed us to seamlessly remote work and has, in some ways, spurred other changes in the company that supports remote work.
I have not used support, yet.
I can't really comment on the security, although I like the ability to set permissions to various devices.
Onboarding/setup happened in minutes!
Yes - We were previously using Chrome remote desktop. This lacked many features and was not reliable. It was not suited for managing users across the company.

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It was easy to deploy and use for our varied workforce. It is very reliable. The resolution is great and the features just work.