So easy I can use it
February 28, 2022

So easy I can use it

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

It provides easy access from remote locations to the home office computers. The access is easy and consistently reliable. Various staff members use and have used Splashtop when unable to be at the office. With covid restrictions and weather issues in the Boston area, the ability to quickly access the main computers is invaluable.
  • easy installation
  • easy sign on
  • tech support is ecellent
  • none found yet
  • none found yet
  • none found yet
  • Positively affecting by allowing employees who were too ill to stay at work but able to work from home later
Quick and accurate response. Each call was met with a professional response and a full understanding of the situation. Also, the solutions offered were clear and complete addressing the main issues. The support staff seems well trained and familiar with the product.
It does the job well. When I sign on to Splashtop, I am confident that the connection is secure and confidential.
Only took a few minutes to adapt. Although I use computers all the time, I am not trained in programming so the steps needed to both set up and operate the system were easy to use. Even I could do it without trouble.
Yes - Teamviewer. Splashtop works much easier and provides a great alternative to Teamviewer or other products I have looked at. This is true both for the installation as well as the operation. As I said elsewhere, the installation and operation are seamless.

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A typical example is when weather prohibits workers from coming to the office. Employees now make sure to have a file or other documents to have at home in case of unexpected bad weather. In addition to access during bad weather, it also allows employees to access systems at other down times when they have availability.