Great value and great experience.
February 24, 2022

Great value and great experience.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

The remote access is being used to remote into a laptop from another state. As I am a student I am in college not letting me be physically in the office. The use of remote access allows me to work during the school year. This addresses the problem of getting my job done. As my boss is retiring. The more I can work is better for getting my tasks completed.
  • Easy installation.
  • User friendly.
  • Very Secure.
  • Slow connection.
  • Sometimes out of sync with current movement.
  • I would love to see a way to be able to log into the computer easier.
  • Made the dates for getting things done a lot sooner.
  • It does slow me down causing me to be just sitting there waiting for something to load.
I have never had any huge issues with Splashtop. When we were first deciding what to buy for remote access, the Splashtop customer service was really helpful.
It is very secure as I am working with personal financial information. To even download the program you need to be authentic and let that computer have access. This is great in a security aspect. Also, the ability to make the screen black is a great way to protect privacy when no one is in the office and people don't want people who peak into the office to see the confidential information.
It was really easy to get started with Splashtop. It was a bit confusing on which program was supposed to be downloaded on what computer, but once that was figured out it was a breeze. Accessing the remote desktop is really as well as everything is logged in and downloaded.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Microsoft 365 (formerly Office 365)
Splashtop is suited for light work. Nothing too overpowering. It can be used for reading emails and accessing databases that are on one computer. Office admin tasks work perfectly. It is not good for fast-paced work that requires a lot of data to process. So engineers, IT people, and AI people should not use Splashtop.