Easy to use remote access software at a fair price
February 24, 2022

Easy to use remote access software at a fair price

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Splashtop Enterprise

I run a small IT support business in Rural Australia. I use Splashtop remote access to provide technical support to users when on-site visits aren't available (due to distance) or desirable (eg due to Covid).
  • Security - 2FA logins
  • Remote access - allows seamless 'in-person' access to remote user's PCs
  • Cost - cheaper than the major competition
  • My only minor feedback is that the logo design doesn't seem as professional as it could...
  • As a small business, I don't track ROI, but I have more than covered the cost of a subscription with reduced travel, and being able to support users who I could not otherwise visit.
I have scored it as a 10, however I have not had to use support as I have not had any issues...
Splashtop Enterprise meets my needs perfectly. I am not a security expert but having industry-standard encryption and 2FA gives me a high level of trust.
I have used Splashtop consumer versions in the past, so upgrading was simple and straightforward. I did not need any support and have not experienced any issues at all.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Anyone who needs a cost-effective remote access solution would find Splashtop well suited. I regularly recommend it to colleagues and customers, even small businesses with a couple of users can benefit from one of Splashtop's solutions.