Splashtop Enterprise has made my life so much easier!
February 25, 2022
Splashtop Enterprise has made my life so much easier!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Remote Access
Overall Satisfaction with Splashtop Enterprise
Within our organization, I utilize Splashtop's remote access to log in to clinic computers to troubleshoot and correct technical issues and provide training to team members within my multiple locations. tech support: Our multiple programming and tech support only open between 3 - 5 hours after we open so being able to log in remotely to our systems keeps us from having downtime as well as saving us the tech calling costs. Training: With the ability to log in to team members' systems, it is as though you are standing over their shoulder coaching and training. It is a great option to walk them through functionality. Being able to log in after hours to obtain urgent info for any of our doctors is also a huge advantage.
Pros
- easy maneuverability with the mobile app
- easy access to multiple units at the same time
Cons
- n/a - works perfectly for all of my needs
- lessened tech assistant costs
- lessened clinic down time
- all areas point to cost savings and revenue retention
The two-factor authentication is fantastic. Ensures you are in control of systems added. It would be nice to have two factors for each time you are logging in to a new computer - for instance when your session ends, next login should have two factors.
no issues whatsoever. Very seamless and easy to use.
Yes - Remote Desktop Connection - failed too often and costly support calls required to get up and running again.
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes
Comments
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