Overall Satisfaction with Splashtop Enterprise
When the pandemic hit we had to scramble to move as many people as possible to work from home. We had some difficulties with smooth video for remote workers using TeamViewer. We also found it cumbersome to deal with the licensing on that product. We implemented Splashtop with a couple of users to see how it performed. The users found the video issues greatly diminished and the licensing wasn't a problem at all. We had both products available for users for a year and found that users gravitated towards Splashtop when given a choice. I like the security options and the management dashboard. Splashtop is inexpensive and does a great job for users in all areas of our business including those monitoring live video feeds from our control rooms while working from home.
- Smooth video.
- Easy account management.
- The initial setup of a new computer sometimes gets a bit confusing. Better information on what to download would help.
- Our main reason for using Splashtop was for remote employees to monitor video feeds. The video was much smoother with Splashtop than with competitors.
Support hasn't been used often but when I did need it I found Splashtop to be very responsive.
I like the ability to customize the security to the level you feel appropriate. I have no hesitations with security using Splashtop.
I don't recall how long the first installation took but it wasn't long - certainly under a couple of hours. I was learning about the product for the first time as I installed. It goes faster now as I bring new users or computers on board.
Do you think Splashtop delivers good value for the price?
Are you happy with Splashtop's feature set?
Did Splashtop live up to sales and marketing promises?
Did implementation of Splashtop go as expected?
Would you buy Splashtop again?