Easy-to-use, reliable, smart choice for a small business company
March 23, 2022

Easy-to-use, reliable, smart choice for a small business company

JeanLuc SCHLAFLI | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

Very easy and user-friendly interface, Splashtop is very easy to install and to the parameter. I strongly recommend Splashtop in case of heavy resources software needs, like CAD software like CATIA, Solidworks, and s.o. The needs in performance for the graphic card are totally covered (refreshing screen, model definition, heavy assembly, etc.) Far more reliable and strong than current solutions like RD from MS, less expensive than other OEM remote desktop solutions (TeamViewer i.e.).
  • CAD Software
  • FEA Software
  • MS Office Suite
  • Remote control for maintenance/update
  • Maybe to allow screenwriting/messaging in the basic package between the remote and local computer
  • Sometimes difficult to install update of the ST streamer (local networks IT limitation)
  • In general, product is really well designed
  • ROI of course, due to reliable solution and easy-to-use oriented
  • User-friendly interface does not scare It allergic users
  • Really easy adapted solution for a small business company
I am currently on a support experience, the first as a user of Splashtop, probably because of a change in the IT policy at the customer site. So I can not answer truly to your question right now. As previously said, as the software is really reliable, I have not needed till now any support from the Splashtop team.
The two-factor authentification is really needed nowadays, as the specific password for the machine you need to take control of. The device verification, two-factor authentification is also a really good solution to improve certification for a specific area (Aeronautical EN 9100 security check) Test of the encryption is on the way, so I am not able to right now tell about it.
Really really easy to install, a user-friendly interface. Even allergic people to IT (yes, some are still allergic...) manage to install and play with the soft. I will try to deploy the Splashtop solution in our company to remote control specific machines (FEA/CFD/CAD) as the solution is strongly reliable and easy to use.

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TeamViewer, Microsoft Remote Desktop Connection Manager (RDCMan), Apple Remote Desktop
CAD/FEA machines remote control is really well supported by Splashtop, because of the specific needs of displaying, refreshing, etc. CAD software, resource-intensive softwares, requests a strong solution to take control of the remote. Splashtop seems to be the most reliable and affordable solution for a small company without passing through the heavy concurrent solutions. I have not yet known a less appropriate scenario. Who can manage the more can do the less