Great, easy to use remote support tool for Break-Fix IT service providers
June 12, 2021
Great, easy to use remote support tool for Break-Fix IT service providers
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Splashtop SOS
Splashtop SOS provides rapid support for system access when required. This has enabled us to quickly resolve customer issues and identify problems that exist on customer systems.
- Ease of deployment.
- Customized Branding.
- Light-weight application.
- Session generation ID can take a long time.
- Ability to add co-branding from website.
- Ease of use.
- Quicker remediation of outages.
Cost is the best competing factor.
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes