All your performance metrics in one place
August 30, 2021
All your performance metrics in one place
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Splunk IT Service Intelligence (ITSI)
Splunk IT Service Intelligence is used by development teams I work with to monitor their systems by ingesting performance data from other applications and providing output that can be read and archived in easily accessible formats. It keeps them aware of any performance anomalies during high traffic and peak events.
Pros
- Works well with different data import formats such as csv and .data.
- Having the data in easily readable formats helps pinpoint when changes cause issues.
They are both great applications. Splunk was the application the development teams were already familiar with which is why they chose to move forward with it.
One-stop shop for all performance metrics instead of monitoring via different apps which can be a job in itself to maintain. Having a central dashboard is easier to share performance metrics with different teams in the organization.
Yes, real-time alerting helps us catch an issue before it causes extensive downtime and revenue loss.
With everyone reviewing the same dashboards for performance we are all on the same page and there are no discrepancies in what is being reported. All teams have visibility and can make specific callouts without the other team needing to search for the issue in other apps.
Do you think Splunk IT Service Intelligence (ITSI) delivers good value for the price?
Yes
Are you happy with Splunk IT Service Intelligence (ITSI)'s feature set?
Yes
Did Splunk IT Service Intelligence (ITSI) live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Splunk IT Service Intelligence (ITSI) go as expected?
I wasn't involved with the implementation phase
Would you buy Splunk IT Service Intelligence (ITSI) again?
Yes
Comments
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