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My amazing experience with Sprinklr
Updated June 17, 2022

My amazing experience with Sprinklr

Rahul Raju | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Visual Insights
  • Product Experience Insights

Overall Satisfaction with Sprinklr Modern Research

We use Sprinklr for connecting with our customers. It's a great tool and helps us in providing a great customer support experience, and the user interface and availability make our work easier to manage and document.
  • Reduce risk and protect your brand.
  • Build your business with real-time customer insights.
  • Sprinklr gives you a better understanding of feedback on your products and services.
  • Additional canned messages will be amazing.
  • The support for multiple service tags can improve.
  • If given an option to customise the colour scheme as per the user would add a lot personalization options.
  • Sprinklr is a great tool and provides a lot of insights for tracking the business and achieving the goals.
  • Sprinklr provides a lot of information in terms of employee information and performance data.
  • Sprinklr helps keep track of the employee login times.

Do you think Sprinklr Insights delivers good value for the price?

Yes

Are you happy with Sprinklr Insights's feature set?

Yes

Did Sprinklr Insights live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sprinklr Insights go as expected?

I wasn't involved with the implementation phase

Would you buy Sprinklr Insights again?

Yes

Sprinklr is the best tool to analyse and understand the progress of your business
The best case scenario as per my use is customer support be it any platform. Sprinklr provides all the necessary tools and features required for providing the best customer support possible and that too with a seamless and easy-to-use user interface. Sprinklr is one of the best tools when it comes to UI and customer support.