My amazing experience with Sprinklr
Updated June 17, 2022
My amazing experience with Sprinklr
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Visual Insights
- Product Experience Insights
Overall Satisfaction with Sprinklr Modern Research
We use Sprinklr for connecting with our customers. It's a great tool and helps us in providing a great customer support experience, and the user interface and availability make our work easier to manage and document.
Pros
- Reduce risk and protect your brand.
- Build your business with real-time customer insights.
- Sprinklr gives you a better understanding of feedback on your products and services.
Cons
- Additional canned messages will be amazing.
- The support for multiple service tags can improve.
- If given an option to customise the colour scheme as per the user would add a lot personalization options.
- Sprinklr is a great tool and provides a lot of insights for tracking the business and achieving the goals.
- Sprinklr provides a lot of information in terms of employee information and performance data.
- Sprinklr helps keep track of the employee login times.
Do you think Sprinklr Insights delivers good value for the price?
Yes
Are you happy with Sprinklr Insights's feature set?
Yes
Did Sprinklr Insights live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Sprinklr Insights go as expected?
I wasn't involved with the implementation phase
Would you buy Sprinklr Insights again?
Yes
Sprinklr is the best tool to analyse and understand the progress of your business
Comments
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