Item: Spryker Cloud Commerce OS
Rating: 10
Author: Gunther Hahn

Use Cases and Deployment Scope

We needed a platform that would enable us to digitize our brands internationally.
The SLV Group bundles a wide variety of brands, customer groups, products and business models. Therefore, we were looking for a flexible, scalable, future-proof provider and found it with Spryker.
We use Spryker as a central commerce system and as an API layer for the distribution of sales-relevant data.
From a commerce perspective, we were able to greatly expand the relevant share of digital orders based on Spryker B2B software.

Pros and Cons

Open architecture.
Flexibility for the different business cases.
Scalability.

Complexity as a multistore variant.
Importing large amounts of data.

Return on Investment

Strong increase in eCommerce results.
Best-in-class service promise.
Product presentation to all different target groups.

Alternatives Considered

SAP Commerce Cloud (formerly SAP Hybris), Salesforce Commerce Cloud and commercetools

Strong advantages in the area of B2B features. Independent on premise installation possible. Good feature set to implement our business models.

Support Rating

Very good comprehensive service in combination from PO team, agency and Spryker very well-rehearsed processes. Very efficient.

Usability

Those who dare to take the step to go to the Spryker platform, to provide the necessary resources and to operate it get a very fast, strong, modular, flexible, secure and easily scalable system. The applicability of the platform is excellent. However, this requires the appropriate skills of the product owner team.

Key Insights

Do you think Spryker Cloud Commerce OS delivers good value for the price?

Yes

Are you happy with Spryker Cloud Commerce OS's feature set?

Yes

Did Spryker Cloud Commerce OS live up to sales and marketing promises?

Yes

Did implementation of Spryker Cloud Commerce OS go as expected?

Yes

Would you buy Spryker Cloud Commerce OS again?

Yes

Likelihood to Recommend

The Spryker Ecosystem supports us in our highly variable, fast approach to international markets with the most diverse business models. With the technical layer of connectivity, we are able to respond to market requirements particularly quickly.
Very flexible system to respond to requirements. Good support of the Spryker team in terms of network and in the development of common solutions.

Strong recommendation for Spryker: Modular, flexible system enables integration of a wide range of business models

Software Version

Overall Satisfaction with Spryker Cloud Commerce OS