Square POS a solid and suitable choice
April 04, 2025

Square POS a solid and suitable choice

Alvin Haruthunian | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Square POS

Square POS is our Retail POS and also our payment processor, e-commerce website, inventory tracking system, payroll provider, and more.

Pros

  • Fast processing for customers at checkout.
  • Reporting and other back-end capabilities.
  • Continuing to develop with new technology and features.

Cons

  • Create more options to edit data fields in bulk in the item library.
  • Continue building out more features and functionality on the Online Store.
  • Further integration with third-party providers.
  • Overall we have saved time on Labor Cost with all the added integrations (e.g. Scheduling, Payroll, etc.) and also Timecard functionality, etc.
  • The speed of sale has helped retain customers waiting in line.
  • Inventory tracking and predictive re-ordering has helped track purchases, etc.
Square POS, like some of its competitors, is fairly intuitive. They do move things around quite a bit at the POS and via the Dashboard, which can be confusing, but ultimately for the better.
I think Square POS was the most universally adopted by peers and had the easiest interface to learn. Costs were also competitive, so we decided on the brand we'd heard the most about.

Do you think Square POS delivers good value for the price?

Yes

Are you happy with Square POS's feature set?

Yes

Did Square POS live up to sales and marketing promises?

Yes

Did implementation of Square POS go as expected?

Yes

Would you buy Square POS again?

Yes

Ultimately I give Square POS a high rating, because even where there may be some deficiencies, they are continually to improve upon them... But I think they also could do a better job of making these new features known when they roll out new releases.

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