Overall Satisfaction with Squarespace
I don't use Squarespace in my office, but I use it for my freelance clients. Most recently, I built an entire website for a lawfirm using Squarespace and it. is. awesome.
- Squarespace, in general, is very, very intuitive. If you're fairly comfortable using techy things and computers, you'll learn fairly quickly. If you spend just a solid whole day playing around with Squarespace and watching their helpful videos, you'll get it down just fine.
- They have a fantastic index of help videos and documents for new users like us. If I ever got stuck (and, well, I did), a quick Google search had me land on the right Squarespace help web page or video!
- The way you place images on your web pages is wonky. It doesn't work like a rich text box, and it's not as simple as just drag and drop. You have to add spacers here and there. But the annoying thing with spacers is that you're limited to certain sizes. On a couple occasions, I tried to center an image on a page and I just COULDN'T, because their spacers didn't space the way I wanted them to.
- Is there any way that users can adjust the spacer sizes by pixel size?
- It's still too early in our process to track the ROI—we're still gathering data, and we just launched the website in October. However, we've heard fantastic things about how the website looks, and some of my client's clients have said they feel the website is more authoritative then the last one we built on Wix.
- If one of our "objectives" was a "more professional looking" website, Squarespace hit the nail on the head! It's mobile-friendly and the template we used (Basil) is gorgeous.
I made a few notes on this in my previous comments, but I think Squarespace is the most user-friendly and intuitive platform than the rest. WordPress doesn't even give you a WYSIWYG option unless you pay extra! Which is not good for people who don't understand how to build websites or HTML. Compared to HubSpot CRM, while that is also a fantastic platform, it's pretty expensive. Squarespace is much less expensive and works perfectly fine for small or mid-sized businesses. If you're a large business, I don't know if I'd choose Squarespace.