Item: Squarespace
Rating: 9
Author: Verified User

Overall Satisfaction with Squarespace

Use Cases and Deployment Scope

We used Squarespace to sell our products at the height of the COVID pandemic when our retail stores were closed. The product was easy to set up and got us selling in a flash!

Pros and Cons

Pros

Fast setup
Easy-to-understand backend
Great customer service

Cons

Back end does require some technical knowledge
There is no scraping opportunity from our our website, which would have improved content speed
Customer service was email only

Return on Investment

Increased efficiency
Increased sales
Grew brand awareness

I really like Squarespace's all-in-one concept vs. WordPress, where you add each piece individually. However, if you are building a much larger site, WordPress may be better. For our needs in terms of sales, Squarespace was great.

Key Insights

Do you think Squarespace delivers good value for the price?

Yes

Are you happy with Squarespace's feature set?

Yes

Did Squarespace live up to sales and marketing promises?

Yes

Did implementation of Squarespace go as expected?

Yes

Would you buy Squarespace again?

Yes

Other Software Used

Google Ad Manager, Google Analytics, WordPress

Likelihood to Recommend

Squarespace is great for selling products online. It's not as appropriate when selling in person. We did not use the product as a point-of-sale service, but they do have that option. Overall, highly recommend. Especially as the fees the service charges are so low.

Squarespace Feature Ratings

Comments

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Squarespace for retail sales was great!