1. Home
  2. Sales Email Tracking Tools
  3. Streak Reviews
  4. User Review of Streak
Baited with "Free" account and then stripped of features. Terrible customer service. Very unhappy.
May 27, 2020

Baited with "Free" account and then stripped of features. Terrible customer service. Very unhappy.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Streak

Streak is being used by our entire team of 3 users.
  • Integration with Gmail
  • Customer Service
  • Pricing
  • Baited and changed price
  • Lots of bugs and technical issues
  • We are in a frenzy to find an alternative.
Streak's unprofessional business practices are enough for me to switch to another provider. I am genuinely disappointed and upset with their pricing approach. There is a complete lack of respect for business owners who rely on their product. HubSpot and Asana were always on my mind and I will likely give them a try.
They offered a "free" plan which I have been using for a while. Now that my business has become reliant on the software, they stripped away key elements of the free plan so we can no longer use the free version. All this in the middle of the COVID-19 pandemic where my business is struggling. This is a deceptive business tactic that is unfair and appalling. I am now searching for an alternative and will no longer use Streak.