Sugar Market(Salesfusion) Review from an Everyday User
February 20, 2020

Sugar Market(Salesfusion) Review from an Everyday User

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sugar Market (Salesfusion)

Sugar Market (Salesfusion) is being used as a contact management and marketing platform to ensure we are reaching all of our potential customers. Mostly the usage is to view web traffic and manage posted forms. However, single promotional emails are sent throughout the year with little usage of large scale campaigns.
  • Single email builder is a great function.
  • Web activity of a specific cookie email is great.
  • Its user functionality is not very intuitive, and I find myself clicking multiple buttons to figure out what I want to do.
  • Positive: Emailing campaigns
  • Negative: Many headaches for CRM integration
Pretty poorly. Report generation and exporting data is quite a nightmare.
Sugar Market (Salesfusion) is well suited for contact management and email campaigns.

Sugar Market Feature Ratings

WYSIWYG email editor
3
Dynamic content
5
Ability to test dynamic content
4
Landing pages
6
A/B testing
4
Mobile optimization
1
Email deliverability reporting
7
List management
4
Triggered drip sequences
6
Lead nurturing automation
6
Lead scoring and grading
4
Data quality management
5
Calendaring
6
Event/webinar marketing
7
Dashboards
5
Standard reports
1
Custom reports
1
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
1
Integration with SugarCRM
Not Rated