You Will Be Bananas for SurveyMonkey!
May 09, 2019

You Will Be Bananas for SurveyMonkey!

Trish Lofton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SurveyMonkey

We use SurveyMonkey to collect data for our annual goals and objectives assessment. This software is easy to use and provides clear survey analysis while providing visually pleasing charts. By being web-based, we can access our data from any location. Many departments across our campus use SurveyMonkey for data collection.
  • Ease of use.
  • A wide variety of question types.
  • Can easily import email addresses.
  • The basic plan eliminated the option to export data. This should be free.
  • There needs to be a more cost-effective option for small businesses.
  • Provided a great tool for customer satisfaction.
  • Our respondents found it easy to use.
  • Detailed analytics.
SurveyMonkey is the gold standard. Poll Everywhere is a cost-effective option, but not as robust.
  • Customer Surveys
SurveyMonkey is great for market research, customer satisfaction surveys, or collecting assessment data. This software could be used in so many areas where data collection is needed.

SurveyMonkey Feature Ratings

Survey templates
8
Themes
8
Custom logo/branding
10
Changes to live survey
8
Question design help
8
Multiple question types
8
Survey logic flexibility
8
Response tracking
10
Data export
8
Standard reports
8
Custom reports
8
Analytics
8
Vendor-offered crowdsourcing
9
Respondent restrictions
9
Access controls
9
Compliance
9