Easy, professional solution to designing and distributing surveys
April 14, 2021

Easy, professional solution to designing and distributing surveys

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SurveyMonkey

We implemented SurveyMonkey for our entire institution as an easy way to share surveys internally and with external users.
  • Ease-of-use
  • Template design
  • Shareable links
  • Reporting could be more intuitive
  • More question options
  • Number of user "seats" per account
  • Convenient way to send surveys
  • Quick design process
  • Good reporting features
SurveyMonkey has more professional features, templates and theme options than Google Surveys

Do you think SurveyMonkey delivers good value for the price?

Yes

Are you happy with SurveyMonkey's feature set?

Yes

Did SurveyMonkey live up to sales and marketing promises?

Yes

Did implementation of SurveyMonkey go as expected?

Yes

Would you buy SurveyMonkey again?

Yes

Even for novices, the system is very easy to set up and implement.
I have not used SurveyMonkey support yet, have not have the need for it.
SurveyMonkey is very intuitive and easy to use when you need a quick survey and a convenient way to send it to others.
There are a number of templates available, and the option to design your own survey from scratch.
SurveyMonkey makes it easy to share a survey with others inside or outside of your organization, via link.

SurveyMonkey Feature Ratings

Survey templates
9
Themes
9
Custom logo/branding
9
Changes to live survey
9
Question design help
9
Multiple question types
8
Survey logic flexibility
8
Response tracking
9
Data export
8
Standard reports
9
Custom reports
8
Analytics
9
Vendor-offered crowdsourcing
9
Respondent restrictions
9
Access controls
9
Compliance
9