Symantec Stops Viruses In Their Tracks
September 10, 2019

Symantec Stops Viruses In Their Tracks

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Symantec Endpoint Protection

Initially, we used Symantec Endpoint Protection to cover our primary office and executive office for years, but recently we expanded to use it in all of our field-user laptops and store locations nationwide. Since expanding our use of it we have not had an actual virus infection present on any machine so it's definitely doing its job.

Pros

  • It was easy to deploy.
  • It was cost-effective for our organization.
  • Seems to 100% block all known viruses.

Cons

  • In really large deployments the GUI interface seems sluggish.
  • Wish they wouldn't have got rid of the standalone software installed interface.
  • Needs the ability to remotely stop an active scan.
  • So far has 100% stopped virus/malware infections since we began using it large scale.
  • Due to how effective it has been at detecting and stopping viruses it has made us more productive since we don't have to spend time dealing with infections.
  • No negative impact that we have seen thus far.
We did use a mix of Symantec and ClamWin AV and after that a mix of Symantec and AVG for our store locations. We also tested Comodo and McAfee at one point. McAfee was too expensive for our budget and Comodo I believe just didn't deploy to our store locations easily. We did use ClamWin AV which was free for our store locations for some years but it could only detect and not stop or clean viruses so we had to move away from that. We then bought AVG for the store locations and it was honestly a nightmare, so many false detections, failed installs, settings that wouldn't take, etc so we got rid of it and deployed Symantec Endpoint to all those locations as well and never looked back.
I haven't had to use Symantec support for Endpoint that much over the years, but I did when we had to deploy it to the stores. Now deploying to the remote locations ended up being really easy, but I had some questions and issues with using a relay at each store location that support was honestly pretty terrible at helping with. In the end I figured out the problem with my own research and it was simply that I needed to decrease the number of heartbeats sent from the clients since we were deploying to over 10,000 machines which I was surprised that support didn't point out in beginning of talking to them, so I was a little annoyed with that.

Do you think Symantec Endpoint Security delivers good value for the price?

Yes

Are you happy with Symantec Endpoint Security's feature set?

Yes

Did Symantec Endpoint Security live up to sales and marketing promises?

Yes

Did implementation of Symantec Endpoint Security go as expected?

Yes

Would you buy Symantec Endpoint Security again?

Yes

We have used Symantec Endpoint for many years and initially we used it on a rather small installation base (less than 200 computers) but have since expanded to 10,000+ machines so really it's suited for any, company large or small. We have tried other competitors over the years and honestly, they were pretty terrible in comparison.

Symantec Endpoint Security Feature Ratings

Endpoint Security
9.8
Anti-Exploit Technology
10
Endpoint Detection and Response (EDR)
10
Centralized Management
9
Hybrid Deployment Support
Not Rated
Infection Remediation
10
Vulnerability Management
Not Rated
Malware Detection
10

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