TrustRadius
TeamViewer Review 140 of 147
TeamViewer Review: "Good product to support PC's and Mac's remotely"
https://www.trustradius.com/remote-desktopTeamViewerUnspecified8.51072101
No photo available
January 31, 2014

TeamViewer Review: "Good product to support PC's and Mac's remotely"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
TeamViewer 9

Overall Satisfaction

Hi, we use TeamViewer to administer pc and mac in different office and building around the campus and help people when they are travelling around the world. this kind of program is really helpful because you can manage machine without need to configure firewall or vpn to get access.
  • Manage machines in different location without exiting the office
  • Teach people how to use a program registering the session
  • Low space needed for installation
  • Easy to configure
  • Remote upgrade for machines
  • Client for Linux
  • Video chat
  • Better customer service
  • Faster troubleshooting
  • Money savings because no needed to travel
Better price, easy to configure
No other products are as easy to use and configure as TeamViewer
I recommend it for managing remote machines and tech support, while for videoconferencing it needs some improvement and other programs have better features.

Product Usage

50 - researcher, sys admin
3 - Sys admin basic skill level
  • Assist people
  • Manage server
  • Give presentations.

Evaluation and Selection

Yes - log me in is not easy to manage
  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
Used it for multiple years and it's very easy to use also for people with not many computer skills