The best remote connection software in the market.
February 28, 2019

The best remote connection software in the market.

Madelen Romero | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

Most of our company uses TeamViewer to solve some problems with other computers by entering a computer remotely. It also has tools to share files. The best part is that we can do this remote assistance from another computer without installation. It solves many problems since we can chat in real time from another place and can provide support assistance.
  • To be able to provide technical support to a PC without needing to look for a technician, in a simpler and easier way.
  • With TeamViewer you can transfer files to other computers with high security.
  • It is an economical software, with an impeccable interface, well designed for each job it performs.
  • The video calls that we have made with this software and its desktop application have always ended satisfactorily.
  • The application can only be used if you have access to the internet. Another disadvantage that I did not like at all is not being able to format the PC to which I am providing remote assistance.
  • Although I've been working with TeamViewer for some time I've always wanted to be able to connect with two more computers at the same time.
  • TeamViewer has tools as good as any other software, great technical support, and you can have a free trial for a few days to decide if it is what you want. Without a doubt a good option that allows you to work in a more secure way.
  • We use this software almost daily. The ease of having a desktop application makes it more fun because we do not have to access the website every time we need to use the software.
  • We are pleased and proud to have chosen TeamViewer as our software for remote monitoring.
The selection was fast and simple, we did not have much to think because the features that TeamViewer offered agreed very well with what we were looking for at a good price and are customizable so that each member of the team could feel comfortable using it. It was easy to configure and we did not have big problems setting it up.
There are times when we need to transfer files to our colleagues in a safe, fast and effective way, this application has always left us satisfied, even in those moments in which an update occurs and it is easier for us to do it remotely. TeamViewer is also an excellent option when it comes to a virus.

TeamViewer Feature Ratings

Screen sharing
10
File transfer
10
Instant message
9
Secure remote access with Smart Card authentication
9
Access to sleeping/powered-off computers
8
Over-the-Internet remote session
9
Initiate remote control from mobile
10
Remote management of servers & workstations
9
Remote Active Directory® management
8
Centralized management dashboard
9
Session record
9
Annotations
8
Monitoring and Alerts
9
Multi-platform remote control
9