Overall Satisfaction with TeamViewer
I can say that TeamViewer software is installed on all computers in the organization, and we are the ones who administer this tool. With the software installed, we were able to resolve more than 90% of user technical calls by accessing the computer remotely. It has been advancing and helping the organization's IT support team a lot.
- Travel cost reduction.
- Optimization of IT staff time.
- Flexibility of access.
Perfect software for communication and remote support. It is safe, has a friendly interface, fast and easy to learn and use. It has helped every day in solving technical problems.
Do you think TeamViewer delivers good value for the price?
Are you happy with TeamViewer's feature set?
Did TeamViewer live up to sales and marketing promises?
Did implementation of TeamViewer go as expected?
Would you buy TeamViewer again?
The main scenario for using the tool is remote access to solve problems in the IT area, such as: installing files and programs, uninstalling files and programs, accessing Windows settings, installing printers, scanners, freeing up disk space, backup, corrupted data. Users always praise the tool and the team because problems are always resolved quickly.