Team Viewer is an excellent addition to my arsenal of software
December 29, 2021

Team Viewer is an excellent addition to my arsenal of software

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

This product is excellent for both work use and personal use. Because my firm is very locked down (Laptops) I can't really use it with work. However, I have been using this for years for personal use. It makes helping others with their computers easy and is a game-changer for a small organization that allows this product. I am able to help people through anything from installing printers to showing them how to edit something in PowerPoint. The game-changer is the ability to troubleshoot issues.
  • Trouble shoot computer problems
  • Allow control of a computer
  • VERY easy to connect to another computer
  • Security is great
  • Might be a LITTLE easier to explain how to share a computer
  • Its free--SO its a GREAT return on investment :)
There was never a reason for me to look for different software. This does exactly what I need.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

Frankly, being able to show someone how to do something rather than wasting time explaining where on the screen you want them to click is priceless in time-saving.
We take advantage of the two-factor authentication.
I had an issue where someone could not figure out how to install the software. Over the phone, you have to say "Do you see THAT Icon. Click on that icon..no, the one up at the top by the word file.." This makes it very easy to explain where you are talking about on the computer. SO as I take it over I can say "HERE is where the icon is".

TeamViewer Feature Ratings

Screen sharing
10
File transfer
Not Rated
Instant message
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
10
Centralized management dashboard
Not Rated
Session record
Not Rated
Multi-platform remote control
Not Rated