TeamViewer for remote work
December 24, 2021

TeamViewer for remote work

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

Our team uses TeamViewer internally to collaborate and meet. This tool also is very helpful for us to remotely communicate with our clients, assist them with support issues, meetings, training, etc. With our job to support end-users, being able to see and share the same screen and walk through the problem helps to efficiently resolve the issue in real-time. The tool is also used to host meetings [especially] during this pandemic that most of us are working remotely, it definitely helps to speed up communication and resolution.
  • Meeting
  • Training
  • Screensharing
  • Remote Desktop
  • Issues when TeamViewer participants use different versions, sometimes another party cannot take over the screen or screen share
  • Ease of communication, which means less time with more output result
It is easy to use and very fast, most clients also use the same tool so setting up meetings on the same platform definitely helps.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

It is very easy to use and navigate.
These security features help a lot in the organization as we are using this tool with our client it is very important.
This tool is easy to use and very efficient. It is really helpful when working remotely with anybody around the world.

TeamViewer Feature Ratings

Screen sharing
9
File transfer
9
Instant message
10
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
10
Centralized management dashboard
Not Rated
Session record
9
Multi-platform remote control
9