Overall Satisfaction with TeamViewer
We did use TeamViewer in remote development work to get remote access to our computers in different locations.
- Remote desktop quality
- Ease of use after established connection
- Customer care
- Does what was promised - gets the work done
- Licensing and prising has negative impact
Do you think TeamViewer delivers good value for the price?
Are you happy with TeamViewer's feature set?
Did TeamViewer live up to sales and marketing promises?
Did implementation of TeamViewer go as expected?
Would you buy TeamViewer again?
The remote desktop use was easy from MacBook to remote PC. Other implementations were not tested / used.
Registration, login, remote connection with password was working ok. Others were not tested.
At first freemium worked well. Anyway, some concerns arrived when the pay version was needed and the yearly plan was the only option. And the disaster came when renewal happened after 6 months of no use. There are no monthly plans available. There is no way to get a refund if the renewal has happened. My honest opinion is that majority of TeamViewer users need it just for some limited period of time and this company wants your money more than your respect.