Great tool for your remote access needs
June 25, 2022
Great tool for your remote access needs
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
I am using TeamViewer for remote access of users' systems. This application is helping me to connect with users remotely & resolve technical issues they are facing with their systems immediately. This is helping me a lot to give immediate resolution to users with minimum downtime of systems.
Pros
- Remote access to system - You can do anything on a remote computer to troubleshoot system issues.
- Remote log off & Switch user - Remotely you can log off or use the switch user option to log in with another ID on a remote system.
- Wait for the Partner option you can use to reconnect the system again after you restart the system when you are connected remotely through TeamViewer.
- If the remote user is not having any Admin rights then also you can use TeamViewer to connect that system by using windows Admin credentials.
Cons
- We are struggling a lot to get access to all the things when the remote user is not having Admin credentials on the system. Sometimes we are facing trouble in connecting to the remote system through Admin login credentials in that situation if the user also does not have Admin rights on the local system then we are facing issues. If this is taken care of by TeamViewer then this one is the best app to work.
- TeamViewer helped us to minimize downtime of users' systems & also saved time & money required to collect faulty systems in place where the technical team locates.
- Ivanti Endpoint Security for Endpoint Manager and powered by Landesk
TeamViewer is far better than Landesk to get access to systems, Landesk is not easy to use & lacks a lot of features required for proper remote access, so we selected TeamViewer for our requirement.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
It's very simple & easy to deploy to targeted users so it gives us less efforts here for implementation.
TeamViewer offering such great features is an advantage for us & we are using that to avoid misuse of licenses.
Comments
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