Great tool for organization.
January 17, 2024

Great tool for organization.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

In our organization, TeamViewer is essential for remote computer access and seamlessly overcoming long-distance barriers. With a substantial number of employees in our organization working remotely, TeamViewer is instrumental in enhancing efficiency from different locations. Its application extends to remote work and support, significantly contributing to heightened overall productivity and improved connectivity across the organization.
  • It enables IT department to provide remote support efficiently.
  • It is easy to install and use.
  • Needs to download.
  • It allows for quick IT support, minimizing downtime and addressing issues promptly.
  • It enables teams to work more effectively from different places.
Compared to Microsoft Teams, we found that TeamViewer is better at providing quick and secure remote control of computers. It is especially effective for IT support, troubleshooting, and collaborative work across different platforms. Moreover, TeamViewer's cross-platform compatibility enables us to connect and control devices seamlessly, irrespective of the operating system.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamViewer go as expected?

I wasn't involved with the implementation phase

Would you buy TeamViewer again?

Yes

I wasn't involved with the implementation phase.
Our organization uses SSO to enhance security and simplifies user authentication for seamless access.
TeamViewer is crucial for our organization, providing rapid IT support. Its quick accessibility streamlines troubleshooting, minimizing downtime. This is pivotal in our dynamic work environment, ensuring seamless collaboration. The platform allows our IT support team to promptly address issues, enhancing operational efficiency. Overall, TeamViewer plays a vital role in maintaining the smooth functioning of our organization by facilitating quick and effective IT assistance.

TeamViewer Feature Ratings

Screen sharing
9
File transfer
9
Instant message
9
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Session record
10
Multi-platform remote control
9