TeamViewer Remote Control
January 16, 2024
TeamViewer Remote Control
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
As Service Desk Manger this tool helped us a lot to help users on daily bases. It's help on time saving to solve an issues and has full control of the computer. For me the principal tool and benefit is to have the user seeing what we are doing due to local laws.
- Screen Sharing
- Admin Rights
- File Transfer
- Security
- Chat
- Naming Convention
- Cost Saving
- Time Saving
With Teamviewes implemantation we could save money based on the other tools in the market and also save a lot of time from Service Desk team and user as we are able to connect to their computers / mobiles anywere anytime.
- Ivanti LANDESK Service Desk (discontinued)
Landesk is usefull but it's not indepented as TeamViewer. To use this tool you will need to have the full tool and the costs is really high compared to Teamviewer. Also it's not so easy to use when users are not on the LAN.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
I'm really happy with the tool and the implementation was really easy.
After TeamViewer had few attacks, they increased a lot their features on security to avoid any security attack.